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 Baldrige based



for leaders and their teams


Establish your organization's private ManageHub "Community of Excellence" for the businesses or nonprofits in your network

LEAN + Baldrige = Success

Your members will receive access to the Baldrige based management tools, training, and support they need to maximize their success

The ManageHub Community of Excellence consists of 3 key elements:

  1. ManageHub Bootcamp
    A management Bootcamp where member organizations (leaders and all employees) learn
    how to implement essential management practices recommended by the U.S. Baldrige Performance Excellence Framework for Businesses and Nonprofits.


  2. Private Support Sessions for You and Your Team
    Member organizations (leaders and select employees) are invited to participate in series of regularly scheduled private support sessions. The sessions will be used to create each organization's customized Baldrige Roadmap. Once the organizations' Roadmap is created, the sessions will be used to monitor their progress, discusses blockers, and celebrates successes.


  3. Skills Training for Leaders and Staff (optional)
    A calendar of web-events for you and your team that explores important topics related to HR, Marketing, Accounting, Audits, Foundation Relations, SEO, and other requested subjects.


The objective of all Community of Excellence offerings is to help every member organization design and implement a clear customized roadmap for becoming a more systematic, sustainable, and scalable organization.

Every participating organization receives UNLIMITED organization-wide access to:

  • Access to the online ManageHub Bootcamp

  • The "ManageHub Strategy" book for both leaders and staff

  • 10 customizable ManageHub tools

Every participating organization also selects up to 10 leaders and employees who receive:

  • Access to monthly private online coaching sessions

  • Access to Skill Training (optional)

The ManageHub Strategy helps leaders and their teams use the U.S. Baldrige Performance Excellence Framework to unlock (or unblock) the full potential of your member's organizations!

Here are a few results we helped leaders and their teams achieve:

  • 98% Customer Satisfaction

  • 100% Employee Engagement

  • 55% Increase in Productivity

  • 100% Strategies Implemented

  • 44% Increase in Clients Served

  • $250,000+ Annual Savings From Optimizing One Process

  • 37% Increase in A/R – Cash Collections

  • Grew from 3 to 7 Locations

  • 11x EBITDA Exit

  • 18x EBITDA Exit

What results would you like your members to achieve?

Participating organizations receive unlimited access to to the ManageHub Bootcamp which provides a step-by-step Baldrige based business optimization approach outlined in the "ManageHub Strategy" book:

LEAN + Baldrige = Success!

  • The ManageHub Bootcamp is organized into 10+ online workshops

  • Each workshop focuses on building a critical element in participating organization's Baldrige based performance management system.

  • Private online coaching sessions help each organization's leaders and employees customize and use ManageHub's Baldrige based tools.

  • Participants repeat the online Bootcamp as often as you like. You can also use the Bootcamp to supplement onboarding new employees, interns, (and Board members)

ManageHub Strategy Framework.png


Introduction to the Baldrige-Based

ManageHub Strategy Session

Session Description:


Learn how to use the ManageHub Strategy and toolset to help optimize your organization and achieve its goals easier, faster, and better!

Learning Objectives:

  • What is the U.S. Baldrige Performance Excellence Framework?

  • How to use Baldrige-Based best management practices to create a highly organized, innovative, productive, and profitable organization

  • How the ManageHub Strategy uses LEAN management methods to translate Baldrige theory into a practical performance management system

  • The three "Management Moves" that you can use to optimize your organization

  • The 4-steps you can use to deploy the ManageHub strategy in your organization


A Series of Private Support Sessions

Every participating organization is invited to schedule a series of private online support sessions. The sessions will be used to create, monitor, and adjust each organization's prioritized improvement plan. 

​​Initially, the objective of the sessions is to create the organization's Baldrige Roadmap and customize relevant management tools provided with the ManageHub Bootcamp video workshops. These early sessions will be facilitated by a Certified ManageHub Pro who will answer participant's questions and train them on how to use the Baldrige based Bootcamp tools.

As the organizations make progress, the focus of the sessions will shift to reporting progress, deciding on next-steps, and holding participants accountable for achieving their organization's stated objectives.


The private sessions are a wonderful "learn by doing" leadership development and team-building opportunity.


Leaders and their team will learn how to use key Baldrige-based best management practices to improve their organization's performance and achieve their strategic goals.

Online Workshop

Skills Training for Leaders and Staff

Every participating organization, including interested leaders, employees, and Board members are invited to attend a series of  web-events that explore important topics related to HR, Marketing, Accounting, Audits, Foundation Relations, SEO, and other requested subjects.

Every event will follow a standard meeting format that provides participating organizations with one or more tools, templates, or techniques that can be put to immediate use.

Planned topics include:

  • Board Governance

    • Board – Staff Roles/Responsibilities and Separation-of-Duties

    • Executive Director Performance Assessment

    • Board Member Performance Assessment

  • Accounting

    • Cashflow

    • Audit

    • Quickbooks

    • Internal Controls

  • Marketing

    • Website

    • Social Media

    • Community Engagement

    • Collateral Design

  • HR

    • Recruiting

    • Onboarding

    • Surveys and Focus Groups

    • Performance Reviews

    • Mentoring Future Leaders

  • Fundraising (for nonprofits)

    • Donations Management

    • Grant Writing

    • Fundraising Events

Following every event, a recording of the session and the featured tools and templates will be archived by subject in the Best Practices Sharing Platform for your future reference.

Learn More About the ManageHub Performance Management System


Intorduction to the ManageHub Strategy W



Schedule a 15-minute conversation to discuss establishing a Community of Execellence for the businesses or nonprofits in your network

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